Privacy Policy
Last Updated: May 7, 2026
1. Information We Collect
When you use our website, we may collect the following information:
Personal Information
- Full Name
- Email Address
- Phone Number
- Billing & Shipping Address
- Payment Information
- Order Details
Automatically Collected Information
- IP Address
- Browser Type
- Device Information
- Cookies & Usage Data
2. How We Use Your Information
- Process and deliver your flower orders
- Provide customer support
- Send order updates and confirmations
- Improve our website and services
- Prevent fraud and unauthorized activities
- Send promotional offers (only with your consent)
3. Payment Security
All payments are processed through secure and trusted payment gateways. We do not store your full credit/debit card information on our servers.
4. Cookies
Our website uses cookies to improve your browsing experience. Cookies help us:
- Remember your preferences
- Analyze website traffic
- Improve website functionality
You can disable cookies anytime from your browser settings.
5. Sharing Your Information
We do not sell or rent your personal information.
We may share limited information with:
- Delivery partners
- Payment providers
- Website service providers
Only when necessary to complete your order or operate our business.
6. Data Protection
We take appropriate security measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.
7. Your Rights
Under GDPR and applicable privacy laws, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw marketing consent
- Request a copy of your stored data
8. Third-Party Services
Our website may contain links or integrations with third-party services such as:
- Payment gateways
- Social media platforms
- Analytics tools
We are not responsible for the privacy practices of third-party websites.
9. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with the updated revision date.
Contact Information
Rosa Fiorista
Email: contact@rosafiorista.com
Phone: +39 XXX XXX XXXX
Address: Italy